JT Home & Away seeks to harmonize the lives of frequent travelers and busy professionals both at home and away. Our unique and affordable products are thoughtfully chosen to offer both a streamlined travel experience and an enriched life at home. Envisioned by a career flight attendant, JT Home & Away understands the importance of maintaining this balance in achieving a more fulfilled life.
Life is most enhanced by the everyday comforts that we have come to know and love. We seek out great products for your home that will not only simplify, but enrich your everyday life. Whether it's unique home decor, practical housewares, or through our regular blog articles featuring home tips and advice, our goal is to help you create the ideal sanctuary at home.
When it's time to travel, don't we all wish we could bring those same comforts of home with us? We aim to harmonize your home sanctuary with stress-free and rewarding time spent away. We'll share some of our own travel tips and advice, and we seek only the right travel products to help to create that harmony.
We don't just aim to be another retailer. We seek to bring the human element into our everyday operations. Whether you've purchased a home furnishing, a backpack, or a travel gadget, we want our products to fit our vision of a life in harmony. If you're not satisfied, we're not satisfied. Our online customer service team responds to every inquiry the same day, seven days a week.
If there is anything that we can do to make your visit with us better, please don't hesitate to contact us. We have numerous methods available to reach us: e-mail, phone, and live chat.
Visit our contact page to get ahold of us, or use the contact widget at the bottom of your screen to start a live chat or compose a message.
Our Three Core Principles
When we set out in this venture we had three main goals in mind. These have become our core principles -- pillars of our existence, so to speak. We believe that by adhering to these principles we can truly put the human element back into e-commerce:
Our relationship is nothing without trust. We are committed to serving your interests as much as our own. We believe in open, honest communication and keeping our customers informed about their purchases and products.
We believe in selling only quality products. We research every product before it goes live, but if your purchase isn't up to your standards, we want to know about it. Customer satisfaction is the best quality control.
Let's keep it simple. We aim to streamline the shopping process, and enrich it with relative and engaging content along the way. We're always looking for ways to make our site easier to navigate.